Timepiece Bank

Trusted Seller
其他Chrono24经销商的推荐次数:5
提供“买家保护”已出售的手表:2058

Ø 4.8星,满分5星  |  评分总数:1296个

评分细节 

Ø 4.9 快递
Ø 4.9 说明
Ø 4.8 交流
99% 买家认为这位经销商值得推荐。

买家对这位经销商的评论

30天前

订单未完成

来自的Robert L.于22. 五月 2023作出的评分


Rolex ...

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买家的评论:

after ordering and paying the watch, they didn't have the understanding to wait for the payment to hit the account and canceled the order. despite the fact that I sent swift.. it was not correct. greetings from Croatia

经销商的评论:

Dear Sir, Thank you for taking the time to write a review on your experience. We would like to point out that after 2 full days, we still had not received payment, nor notification that a payment was on its way. If we would been made aware, we could have kept this highly demanded watch reserved for you. Best regards

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来自的Max P.于21. 十月 2022作出的评分


Tudor ...

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买家的评论:

No communication

经销商的评论:

Dear Sir, Thank you for your feedback. Unfortunately we were advised by Chrono24 to cancel your order, due to previous incidents regarding returns. It was not our decision. We were told that all communications regarding the cancellation would be taken care of by Chrono24, which is why you were not contacted directly by us. Best regards TPB

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来自的Alfred P.于17. 五月 2022作出的评分


Omega ...

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买家的评论:

Angeblich innerhalb einer Woche lieferbar, dann mehr als vier Monaten immer wieder vertröstet worden. Jetzt habe ich den Kauf storniert. Mit diesem Händler sicher nie wieder!

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来自的Verley L.于02. 八月 2021作出的评分


Breitling ...

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买家的评论:

J’avais trouvé un modèle j’ai questionné pour avoir des détails sur ce dernier le professionnel a répondu j’ai procédé au paiement et au moment du contrôle de stock finalement le modèle n’était plus là…

订单未完成

来自的Anonymous于23. 三月 2021作出的评分


Montblanc ...

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买家的评论:

Waste of time. Cancelled order after paying for it. Didn’t bother to confirm timepiece was in stock before requesting/accepting payment. Didn’t even bother to tell me order was being cancelled until I reached out.

经销商的评论:

Dear Sir, When you placed this order on a Saturday (when our office is closed), we immediately accepted your purchase order after checking the online stock status which showed this watch as available from our stock. But when we checked our physical stock on the first business day our office opened up again, the next Monday, we found out that this watch was unfortunately physically not available anymore and we immediately informed Chrono24 to cancel your order. As we can not do that ourselves. We don't know why Chrono24 dragged to cancel it only the next business day (Tuesday). There was thus a mistake in our online stock status as it was not updated properly, we apologise for this human mistake. Please note we permanently have about 1500 watches online, this kind of human mistake unfortunately happens once in a blue moon. We understand it is frustrating you cannot can your hands anymore on this magnificent new watch at a ridiculously low price. Again, our apologies for this human mistake and for not being perfect. Thank you

订单未完成

来自的Jose M.于16. 七月 2020作出的评分


Rolex ...

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买家的评论:

Uhr war bestellt und bezahlt , nach 14 Tagen hat man festgestellt dass sie nicht lieferbar ist. Allerdings wird unter gleichen Inseratsnummer eine gleiche verkauft für paar Euro mehr. Etwas enttäuschend.

经销商的评论:

Dear Sir, Our supplier for this watch, the official Rolex dealer, let us down: he did not deliver this watch to us although we paid for it about two months ago. Finally he could not deliver (so far the good reputation of official Rolex dealers) and we had to cancel your order. We are as disappointed as you are. Please note you did not pay us, you paid Chrono24. Also we always answered immediately all your demands so to give us only a 1 star rating on Communication is unfair. Thank you